Protection and Confidentiality of Your Data
At Sun Tradition, the confidentiality and protection of your personal data are our top priorities. We are committed to never using, selling, or sharing your information with third parties. All the data you entrust to us remains strictly confidential and is handled with the highest level of security.
Moreover, we respect your peace of mind: you will not receive unwanted emails or intrusive advertisements from us. We prioritize useful and relevant communication without any commercial harassment.
Your Rights Regarding Your Data
In accordance with current regulations, you have full access to your personal data. At any time, you can view, modify, or request the permanent deletion of your data from our servers. We make these processes easy to ensure you have complete control over your information.
Retention of Order Data
We keep information related to your orders for a specific purpose: to ensure the tracking and application of our warranty on the jewelry you purchase from us. Our warranty exclusively covers cases of breakage and does not include natural wear and tear. Over time, jewelry naturally undergoes changes due to daily use, which is not considered a manufacturing defect.
Our Guarantees on Your Data and After-Sales Service
We are committed to ensuring the security and confidentiality of your personal data while providing you with a reliable and responsive after-sales service.
✔ Data security: All your information is securely stored and is only accessible to authorized personnel, in compliance with applicable standards.
✔ Dedicated after-sales service: If you encounter any issues with jewelry purchased from us, our team is available to assist you with warranty and repair procedures. We carefully assess each situation to offer you the best possible solution.
✔ Quality commitment: We are dedicated to providing you with high-quality jewelry. Our warranty covers breakage only and does not include normal wear and tear resulting from time and daily use.
Our goal is to offer you a worry-free experience with complete trust—both in protecting your data and ensuring the durability of your jewelry.
Warranty for Artistic Murano Glass Jewelry – Vetro Artistico® 065 Label
Our Murano glass jewelry is handcrafted using ancestral expertise and carries the Vetro Artistico® Murano 065 label, a guarantee of authenticity and quality.
✔ Guaranteed Authenticity: Each piece is handmade by Murano master glassmakers in Italy, using traditional techniques. The Vetro Artistico® label certifies that the glass comes exclusively from Murano workshops.
✔ Unique Jewelry: Due to the artisanal craftsmanship, every piece of jewelry is unique, with subtle variations in color and shape that enhance its charm and value.
✔ Warranty and Care: We guarantee our Murano glass jewelry against breakage caused by manufacturing defects. However, glass remains a delicate material: a fall or impact can weaken or break it. We therefore recommend handling it with care and avoiding shocks.
✔ A Certificate of Authenticity accompanies each piece of jewelry bearing the Vetro Artistico® 065 label, certifying its origin and artisanal craftsmanship.
Our commitment is to offer you exceptional jewelry, combining tradition and elegance, with a guarantee of quality and authenticity.